Mobilizing Lurkers with a Targeted Task

نویسندگان

  • Rosta Farzan
  • Joan Morris DiMicco
  • Beth Brownholtz
چکیده

Users of online communities are commonly classified into active members versus lurkers. In this work we experiment with a method designed to encourage lurkers to share their acquired social capital with a community through lightweight contribution. The findings from our experiment demonstrate the importance of exploring new ways lurker populations can offer additional benefits to online communities.

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تاریخ انتشار 2010